Part-Time Cannabis Dispensary Associate

Trulieve; Florida; On-site; USD 18,000 - 23,000; Part time

Job summary

Trulieve in Florida is hiring a Part Time Dispensary Associate to guide customers on their cannabis journey, educate them on products and effects, and ensure a smooth purchase experience within state regulations.

The role emphasizes exceptional customer service, empathy for patients, accurate cash handling, and teamwork with store leadership. Flexible hours up to 25 per week; evenings, weekends, and holidays may be required.

Qualifications

• High-school diploma or equivalent and experience in the field.
• Must be at least 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior retail or customer service experience is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to understand and follow written/oral instructions.
• Ability to interact with customers and team members respectfully and politely.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role.
• Must be able to pass a comprehensive background record check.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Educate customers about products and effects.
• Process customer orders and returns per policy.
• Maintain a clean, well-stocked workstation.
• Follow Trulieve policies and procedures.
• Collaborate with leadership to enhance the customer experience.
• Resolve product or device issues.
• Document customer issues in profiles.
• Support delivery/online orders when needed.
• Assist managers with requests.

Skills

Customer service

Cash handling

Communication

Independent worker

Team player

Education

High-school diploma or equivalent

Job description

Trulieve in Florida is hiring a Part Time Dispensary Associate to guide customers on their cannabis journey, educate them on products and effects, and ensure a smooth purchase experience within state regulations.

The role emphasizes exceptional customer service, empathy for patients, accurate cash handling, and teamwork with store leadership. Flexible hours up to 25 per week; evenings, weekends, and holidays may be required.