Part-Time Campus Student Government Office Lead

Nevada System of Higher Education; Town of Charleston (NY); On-site; USD 18,000 - 23,000; Part time

Job summary

College of Southern Nevada (CSN) is seeking two part-time Charleston Campus Student Union Student Government Office Leads to manage front-desk operations and supervise student staff. The role requires customer-service orientation and a commitment to a welcoming campus environment.

Under supervision, the Lead will provide information, resources, and support to students and staff, and assist with onboarding, payroll, and coordination of meetings and events at Henderson Campus.

Qualifications

• At least one year of customer service experience.
• Proficient with MS Teams, Webex, and Zoom for remote work.
• Strong communication and people skills with diverse students.
• Ability to work up to 19.5 hours per week; weekends/evenings may be required for events.

Responsibilities

• Assist in the operation of the Student Government and Student Union front desks.
• On-site lead for Federal Work Study Students, Leadership Program Assistants, Student Government Members, and Leadership Program Volunteers.
• Identify discrepancies, resolve problems, and provide guidance to student staff; authorize and approve documents within assigned parameters.
• Participates in structured outreach for various student government and leadership development office initiatives.
• Function as a referral source throughout the academic year to support all students and student services areas at all three campuses.
• Inventory of all student government union supplies.
• Assist Student Government and Leadership Development Team with the implementation of an assessment plan throughout the academic year.
• Attend and participate in all required training workshops provided in student services and college transition.
• Assist in Coordinating monthly meetings, and training student union staff.
• Guiding student staff through employee onboarding including all essential documents and direct deposit information.
• Verifying payroll of student employees.
• Serve as a reliable point of contact and lead presence within the Henderson Campus Student Government Office.
• Verifying students are adhering to scheduling expectations.
• Serve as the first point of contact for emergency occurrences within the Student Government Office.

Skills

Customer service

Communication skills

Teamwork

Remote collaboration

Problem solving

Tools

MS Teams

Webex

Zoom

Job description

College of Southern Nevada (CSN) is seeking two part-time Charleston Campus Student Union Student Government Office Leads to manage front-desk operations and supervise student staff. The role requires customer-service orientation and a commitment to a welcoming campus environment.

Under supervision, the Lead will provide information, resources, and support to students and staff, and assist with onboarding, payroll, and coordination of meetings and events at Henderson Campus.