Part-Time Brand & Customer Experience Leader — Baby & Kids

Carter's, Inc.; Orlando (FL); Híbrido; USD 15.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

30% discount on our brands

Referral bonuses

Development programs

Descripción de la vacante

Carter’s, Inc. in Orlando, FL is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You’ll help new parents with our baby essentials and prep for the first day of school, guiding customers from preemie to size 14.

You’ll foster a welcoming, inclusive environment, coach team members, and lead a focused business area while delivering outstanding omni-channel service and ensuring store operations run smoothly.

Formación

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• A variety of skills and experiences.
• A high school diploma or GED.

Responsabilidades

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omni-channel experience while coaching others to success.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
• Build customer loyalty through Company sponsored programs, including credit.
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Conocimientos

Customer service

Communication skills

Multitasking

Tech proficiency

Retail experience

Educación

High school diploma or GED

Herramientas

Outlook

Excel

Web navigation

Descripción del empleo

Carter’s, Inc. in Orlando, FL is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You’ll help new parents with our baby essentials and prep for the first day of school, guiding customers from preemie to size 14.

You’ll foster a welcoming, inclusive environment, coach team members, and lead a focused business area while delivering outstanding omni-channel service and ensuring store operations run smoothly.