Part Time Branch Sales Associate

Carrier Enterprise; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan eligibility

Pathway to full-time employment

Job summary

Carrier Enterprise is seeking a Part-Time Branch Sales Associate for our Memphis, TX location. You will be the face of the branch, delivering top-tier customer service, product knowledge, and support to HVAC/R professionals and contractors who visit the store.

The role includes handling orders, maintaining inventory, assisting with troubleshooting, and supporting warehouse operations. Limited benefits are offered for part-time roles, with a pathway to full-time employment.

Qualifications

• Experience in customer-facing roles, HVAC/R knowledge is a plus.
• Strong knowledge of HVAC/R products, equipment, and components.
• Excellent customer service and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency with computerized sales and inventory management systems.
• Ability to lift up to 50 pounds and stand/walk for extended periods.
• Forklift certification is a plus.

Responsibilities

• Greet customers and provide expert advice and recommendations.
• Process customer orders accurately and ensure items are available and priced correctly.
• Maintain understanding of HVAC/R product inventory and pricing.
• Monitor floor stock and perform regular inventory counts.
• Assist customers with troubleshooting and technical issues.
• Promote sales initiatives and upsell where possible.
• Support warehouse operations including receiving and stocking merchandise.
• Maintain inventory accuracy through cycle counts and stock organization.
• Uphold safety standards and maintain a clean counter and warehouse area.

Skills

Customer service

Communication

Problem solving

Teamwork

Inventory software

Forklift operation

Physical endurance

Education

High School Diploma or equivalent

Tools

Inventory management system

Point-of-sale system

Job description

5191 Hickory Hill, Memphis , Tennessee 38141 , United States

Job Description

QPart Time Branch Sales Associate - HVAC Products | Carrier Enterprise

Carrier Enterprise is looking for a Part-Time Branch Sales Associate for our Memphis, TX location.

About Carrier Enterprise and What We Offer:

Carrier Enterprise (CE) is a leading national distributor of residential and light commercial HVAC products, parts, and supplies, serving licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With 200+ locations, we deliver top-quality HVAC/R solutions where our customers need them most. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Learn more about us at carrierenterprise.com.

In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be key to your success.

Part-time positions are eligible for limited company-sponsored benefits, including participation in the 401(k) plan once applicable eligibility requirements are metand a pathway to full-time employment!

Duties and Responsibilities

• Greet customers and provide expert advice, product information, and recommendations to help them find the right HVAC/R products and supplies for their needs.
• Accurately process customer orders, ensuring all requested items are available, properly priced, and invoiced correctly.
• Maintain a deep understanding of HVAC/R product inventory, including specifications, compatibility, and pricing.
• Monitor and replenish floor stock, conduct regular inventory counts, and report discrepancies to the Branch Manager.
• Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
• Promote sales initiatives and special offers while identifying opportunities to upsell products when appropriate.
• Provide warehouse operations support, including receiving, inspecting, and stocking incoming merchandise.
• Support inventory accuracy through cycle counts, stock replenishment, and product organization.
• Safely operate forklifts and pallet jacks in accordance with company policies and procedures.
• Uphold safety standards and maintain a clean, organized counter and warehouse environment.
• Perform other duties and responsibilities as assigned.

Qualifications

• Previous experience in a customer-facing role, preferably within the HVAC/R industry or a related field.
• Strong knowledge of HVAC/R products, equipment, and components.
• Excellent customer service skills, including active listening and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency with computerized sales and inventory management systems.
• Positive attitude, willingness to learn, and team-oriented mindset.
• Ability to lift and carry up to 50 pounds.
• Ability to stand and walk for extended periods.
• Ability to bend, stoop, and reach to access products and supplies.
• May need to operate a forklift; prior forklift certification preferred.

Requirements

• High School Diploma or equivalent.
• One (1) year of customer service experience.
• Detail-oriented with strong organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where employees and applicants are treated based on merit, qualifications, and competence.

#CE123

Requirements

equirements

• High School Diploma or equivalent.
• One (1) year of customer service experience.
• Detail-oriented with strong organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.

Status

Part-Time

Position Type

Hourly

Company

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