Part Time Branch Sales Associate

Carrier Enterprise; Knoxville (TN); Sur place; USD 21 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Limited benefits for part-time staff

401(k) eligibility

Pathway to full-time

Résumé du poste

Carrier Enterprise in Knoxville, TN is seeking a Part-Time Branch Sales Associate to greet customers, provide product expertise, and support sales in our HVAC/R branch. You will process orders, maintain inventory awareness, and assist with warehouse tasks to ensure excellent service for contractors and professionals.

The role offers limited benefits for part-time staff and a clear pathway to full-time opportunities, with emphasis on safety, teamwork, and customer satisfaction.

Qualifications

• Minimum one year of customer-facing experience.
• Basic knowledge of HVAC/R products and equipment.
• Strong communication and problem-solving skills.
• Proactive, team-oriented, and willing to learn.

Responsabilités

• Greet customers and provide expert advice on HVAC/R products and supplies.
• Process customer orders accurately and ensure correct pricing and invoicing.
• Maintain knowledge of inventory, specifications, and pricing.
• Monitor stock, perform regular cycle counts, and report discrepancies.
• Assist customers with troubleshooting and technical issues.
• Promote sales initiatives and upsell when appropriate.
• Support warehouse operations including receiving and stocking merchandise.

Connaissances

Customer service

HVAC knowledge

Sales skills

Inventory management

Forklift operation

Formation

High School Diploma or equivalent

Outils

POS system

Inventory software

Description du poste

1601 Third Creek Rd, Knoxville , Tennessee 37921 , United States

Job Description

Part Time Branch Sales Associate - HVAC Products | Carrier Enterprise

Carrier Enterprise is looking for a Part-Time Branch Sales Associate for our Knoxville, TN location.

About Carrier Enterprise and What We Offer:

Carrier Enterprise (CE) is a leading national distributor of residential and light commercial HVAC products, parts, and supplies, serving licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With 200+ locations, we deliver top-quality HVAC/R solutions where our customers need them most. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Learn more about us at carrierenterprise.com.

In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be key to your success.

Part-time positions are eligible for limited company-sponsored benefits, including participation in the 401(k) plan once applicable eligibility requirements are metand a pathway to full-time employment!

Duties and Responsibilities

• Greet customers and provide expert advice, product information, and recommendations to help them find the right HVAC/R products and supplies for their needs.
• Accurately process customer orders, ensuring all requested items are available, properly priced, and invoiced correctly.
• Maintain a deep understanding of HVAC/R product inventory, including specifications, compatibility, and pricing.
• Monitor and replenish floor stock, conduct regular inventory counts, and report discrepancies to the Branch Manager.
• Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
• Promote sales initiatives and special offers while identifying opportunities to upsell products when appropriate.
• Provide warehouse operations support, including receiving, inspecting, and stocking incoming merchandise.
• Support inventory accuracy through cycle counts, stock replenishment, and product organization.
• Safely operate forklifts and pallet jacks in accordance with company policies and procedures.
• Uphold safety standards and maintain a clean, organized counter and warehouse environment.
• Perform other duties and responsibilities as assigned.

Qualifications

• Previous experience in a customer-facing role, preferably within the HVAC/R industry or a related field.
• Strong knowledge of HVAC/R products, equipment, and components.
• Excellent customer service skills, including active listening and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency with computerized sales and inventory management systems.
• Positive attitude, willingness to learn, and team-oriented mindset.
• Ability to lift and carry up to 50 pounds.
• Ability to stand and walk for extended periods.
• Ability to bend, stoop, and reach to access products and supplies.
• May need to operate a forklift; prior forklift certification preferred.

Requirements

• High School Diploma or equivalent.
• One (1) year of customer service experience.
• Detail-oriented with strong organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.

Learn more about our company, culture, and values at:

Equal Opportunity Employer

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where employees and applicants are treated based on merit, qualifications, and competence.

#CE123

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at www.carrierenterprise.com .

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

Requirements

• High School Diploma or equivalent.
• One (1) year of customer service experience.
• Detail-oriented with strong organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.

Status

Part-Time

Position Type

Hourly

Company

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