Part-Time Box Office & Guest Experience Associate

Marcus Theatres Corporation; Fort Worth (TX); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Free Movies

Growth opportunities

Job summary

Marcus Theatres Corporation is seeking a Box Office Attendant for a part-time role at our Fort Worth location. The position involves greeting guests, processing loyalty transactions, handling POS cash, and enforcing theatre policies to ensure a high level of guest satisfaction.

The role requires flexibility for evenings, weekends, and holidays, with the opportunity to upsell and contribute to a guest-focused experience in a fast-paced theatre environment.

Qualifications

• Strong interpersonal, verbal, and written communication skills.
• Willing to learn new skills to meet industry demands.
• Flexible schedule including nights, weekends, holidays.
• Ability to work in a fast-paced, team environment.

Responsibilities

• Greet guests and complete loyalty transactions.
• Ensure security of box office cash and tickets.
• Enforce theatre policies.
• Meet sales via loyalty sign-ups and upselling.
• Operate POS terminals and provide accurate change.
• Maintain cleanliness and stock supplies.
• Respond to guest questions and resolve concerns.
• Uphold company standards and programs.
• Assist management as needed.

Skills

Customer service

Cash handling

POS experience

Communication skills

Education

No minimum education required

Tools

POS systems

Job description

Marcus Theatres Corporation is seeking a Box Office Attendant for a part-time role at our Fort Worth location. The position involves greeting guests, processing loyalty transactions, handling POS cash, and enforcing theatre policies to ensure a high level of guest satisfaction.

The role requires flexibility for evenings, weekends, and holidays, with the opportunity to upsell and contribute to a guest-focused experience in a fast-paced theatre environment.