Part-Time Bilingual Office & Operations Specialist

Imperial Cleaning; Miami (FL); On-site; USD 25,000 - 36,000; Part time

Job summary

Imperial Cleaning in Florida is seeking a Part-time Bilingual Office/Operations Specialist to join our dynamic team. The role prioritizes clear English and Spanish communication and accurate record-keeping to serve a diverse client base.

You will manage tickets, data, client follow-ups, supply and inventory coordination, and platform updates in ServiceChannel, Fexa, and Worksmith. A detail-oriented, customer-focused mindset is essential for success.

Qualifications

• In-office position, Monday–Friday 8am–1pm with some flexibility.
• 2-3 years professional office experience.
• Bi-lingual English-Spanish is a must.
• Strong customer service, detail-oriented and communicative.
• Proficiency with Microsoft 365 and basic software.

Responsibilities

• Work Tickets & Data Management: Create daily Project Crew tickets and update dates for recurring jobs.
• Verify job details, hours, and billing accuracy; track extra services.
• Customer Service: follow up with clients after services; log feedback.
• Supply & Inventory Coordination: maintain location log books; close out orders.
• Platform Management: daily updates in ServiceChannel, Fexa, Worksmith.
• HR Support: assist with onboarding and interviews as needed.

Skills

Bilingual English/Spanish

Communication skills

Problem solving

Attention to detail

Time management

Independent worker

Team collaboration

Microsoft 365

Education

2-3 years office experience

2- or 4-year degree preferred

Tools

ServiceChannel

Fexa

Worksmith

Microsoft 365

Job description

Imperial Cleaning in Florida is seeking a Part-time Bilingual Office/Operations Specialist to join our dynamic team. The role prioritizes clear English and Spanish communication and accurate record-keeping to serve a diverse client base.

You will manage tickets, data, client follow-ups, supply and inventory coordination, and platform updates in ServiceChannel, Fexa, and Worksmith. A detail-oriented, customer-focused mindset is essential for success.