Part-Time Bilingual Greeter

Alliant Insurance Services; Edinburg (TX); On-site; USD 27,000 - 38,000; Full time

Job summary

Alliant Insurance Services is seeking a friendly front-line associate to greet clients at retail and kiosk locations and help complete forms to begin the screening process.

The role requires strong customer service skills, fluency in Spanish and English, and the ability to multitask in a fast-paced environment. This entry-level position offers growth opportunities within a large, national insurance brokerage.

Qualifications

• High School Diploma or equivalent combination of education and experience.
• Spanish & English required.

Responsibilities

• Greets all clients pleasantly and with courtesy.
• Manages all communications with customers and escalates complex issues to manager.
• Provides an optimal level of client service and maintains professionalism to resolve all client issues.
• Maintains a clean and welcoming environment.
• Assists with administrative tasks.
• Comply with agency management system data standards and data integrity (enters and maintains complete and accurate information).
• Performs other duties as assigned.

Skills

Interpersonal skills

Customer service

Multitasking

Independent worker

Bilingual

Education

High School Diploma

Job description

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at www.alliant.com.

SUMMARY

Responsible for greeting clients for retail and kiosk locations and performing additional clerical work and customer service. Helps clients complete forms and applications to begin the screening process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets all clients pleasantly and with courtesy;
• Manages all communications with customers and escalates complex issues to manager;
• Provides an optimal level of client service and maintains professionalism to resolve all client issues;
• Maintains a clean and welcoming environment;
• Assists with administrative tasks;
• Comply with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Performs other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

• High School Diploma or equivalent combination of education and experience
• Less than 1 year of related work experience
• Spanish & English required

SKILLS

• Good interpersonal skills
• Strong customer service and communication skills
• Strong multitasking skills
• Ability to work independently

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [e-mail]

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits