Part-Time Benefits Services Associate

NJHA HEALTHCARE BUSINESS SOLUTIONS INC; West Windsor (NJ); On-site; USD 66,000 - 74,000; Full time

Benefits offered by this job

NJHA benefits package

On-site fitness facility

Job summary

NJHA HEALTHCARE BUSINESS SOLUTIONS INC. is seeking a detail‑oriented Benefits Administrator in New Jersey to manage enrollment, billing, and client communications. You will engage employees at benefit fairs and serve as an enroller during Supplemental Life Open Enrollments.

The role requires data entry accuracy, strong communication skills, and a NJ Insurance Producer license (Life and Health).

Qualifications

• Data entry experience is required.
• Excellent communication skills are necessary.

Responsibilities

• Maintains enrollment system for insurance programs including paperwork, data entry and billings.
• Attends in person and virtual annual benefit fairs engaging with employees and resolves issues for employers and staff.
• Enroller during Supplemental Life Open Enrollments and promotes the supplemental program.
• Processes claims to carriers, including cleaning claims and verifying payment history, salary and eligibility.
• Obtains documentation for claims and adheres to checklists.
• Maintains relationships with HR departments and customizes forms for facilities.
• Generates EOI forms for subscribers and maintains EOI database.
• Manages claims data, communicates status to facilities, and coordinates approvals.
• Answers inquiries about bills and enrollment status from plan participants.
• Adheres to Confidentiality & Non-Disclosure Agreement.

Job description

Objective: Ensures a consistently superior level of client satisfaction. Maintains general billing and enrollment information for assigned client. Maintains client relationships. Evaluates Evidence of Insurability (EOI) for determination.Essential Job Functions:Maintains enrollment system for insurance programs including all paperwork , analyzing information, data entry and billings.Attends in person and virtual annual benefit fairs interacting with all level of employees and resolves all problems for both the employer and the employees.Actively engages employees to enroll at benefit fairs and as an enroller during Supplemental Life Open Enrollments. Promotes the supplemental program.Processes claims to carriers. Involves "cleaning the claim" when received from facility, determining payment history of facility, validating salary and eligibility, and benefit level. Resolves problem issues to expedite payment by carrier. Obtains all necessary documentation for claims and adheres to checklist.Maintains relationships with HR departments assisting in all insurance related aspects.Customizes forms for each facility to expedite the process for the clients.Generates EOI forms for individual subscribers, contacting employees directly to each the program administration at the facility level.Maintains the EOI database contacting facilities as approvals/declines are received. Claims Database – check on status of claims update/close contacting facilities as claims are pd/declined etc.Coordinates the "pass thru"/"jet approval" process for EOI forms for all facilities. Reviews, inputs, confirms data, maintains internal database, approves or sends forms to carrier for approval. Creates checklist. Correspond with the insured to answer outstanding questions and to inform them of the underwriting decision.Evaluates and audits data to assure that facilities are correctly calculating benefit levels and all program criteria are met.Interacts with claims processors regarding claim information.Answers inquiries regarding bills and enrollment status from plan participants.Abides by the terms and conditions of the Confidentiality & Non-Disclosure Agreement.Non-Essential Job Functions:Responsible for maintenance of billing and mailing label information for each assigned client.Performs other duties as assigned.Qualifications: Bachelor's degree preferred with 2+ years insurance related experience. Data entry experience and excellent communication skills necessary. Must hold a NJ Insurance Producer license (Life and Health Authority).Base Salary Range: $31.87 - $35.71 hourlyNJHA Benefits: NJHA offers benefits and other compensation programs such as salary deferral plan, pension, paid vacation, holidays and wellness days, paid sick days, short term disability, employee assistance program, membership in a credit union, life insurance, and use of an on-site fitness facility.NJHA is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a veteran, or any other category protected by federal, state, and local laws.