Part-Time Banking Specialist: Client-First & Tech-Savvy

JPMorgan Chase & Co.; Memphis (TN); On-site; USD 25,000 - 30,000; Part time

Job summary

JPMorgan Chase & Co. in Memphis, TN, invites applications for a Part Time (30 Hours) Associate Banker at the Germantown Pkwy Branch. The role emphasizes welcoming client service, building relationships, and leveraging Chase technology to meet customer needs.

You will help clients open accounts, perform servicing, and educate on mobile and online banking tools while ensuring compliance with bank policies. This position supports the branch’s success by delivering exceptional client experiences.

Qualifications

• High school diploma or GED equivalent.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to engage clients.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Job description

JPMorgan Chase & Co. in Memphis, TN, invites applications for a Part Time (30 Hours) Associate Banker at the Germantown Pkwy Branch. The role emphasizes welcoming client service, building relationships, and leveraging Chase technology to meet customer needs.

You will help clients open accounts, perform servicing, and educate on mobile and online banking tools while ensuring compliance with bank policies. This position supports the branch’s success by delivering exceptional client experiences.