Part-Time Banking Associate - Customer Experience

Testing Site - JPMC; Williamsburg (VA); On-site; USD 25,000 - 33,000; Part time

Job summary

Chase is seeking a Part Time Associate Banker at the Williamsburg Lightfoot Branch in Williamsburg, VA. The role focuses on welcoming clients, assisting with transactions, and guiding customers to digital banking tools.

This position supports branch operations and regulatory adherence in a customer-centric environment. The associate will build trusted relationships, educate clients on technology, and collaborate with team members to deliver outstanding service.

Qualifications

• Client-first mindset with attentive, friendly service.
• Able to build trusted relationships with clients.
• Willingness to learn products, services and procedures quickly.
• Experience in client service or similar role.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Assist with day-to-day transactions and open new accounts while following policies and regulatory requirements.
• Educate clients on self-service options like Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing solutions with our team of experts.
• Perform branch operations in line with bank policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Learning products

Education

High school diploma or GED

Job description

Chase is seeking a Part Time Associate Banker at the Williamsburg Lightfoot Branch in Williamsburg, VA. The role focuses on welcoming clients, assisting with transactions, and guiding customers to digital banking tools.

This position supports branch operations and regulatory adherence in a customer-centric environment. The associate will build trusted relationships, educate clients on technology, and collaborate with team members to deliver outstanding service.