Part-Time Banking Associate — Client-Centric & Tech-Savvy

JPMorgan Chase & Co.; Mechanicsburg (Cumberland County); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

JPMorgan Chase & Co. in Mechanicsburg, PA invites applications for an Associate Banker. The role focuses on welcoming clients, delivering friendly service, and using digital tools to meet banking needs.

You will build trusted relationships, open accounts, educate clients on Chase Mobile and online platforms, and work with branch colleagues to help customers reach their financial goals.

Qualifications

• Ability to put clients first and exceed expectations by delivering attentive and friendly service.
• Ability to build trusted relationships with clients through genuine care and concern.
• Ability to engage clients by communicating clearly and politely to understand and help.
• Ability to quickly resolve client issues with attention to detail to ensure a consistent experience.
• Ability to elevate the client experience by collaborating with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new ones while complying with policies.
• Educate clients on day-to-day banking and the use of Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and offering product knowledge and solutions.
• Perform branch operations following bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning quickly

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Mechanicsburg, PA invites applications for an Associate Banker. The role focuses on welcoming clients, delivering friendly service, and using digital tools to meet banking needs.

You will build trusted relationships, open accounts, educate clients on Chase Mobile and online platforms, and work with branch colleagues to help customers reach their financial goals.