Part-Time Banker: Customer-Centric & Tech-Savvy

JPMorgan Chase & Co.; Mint Hill (NC); On-site; USD 21,000 - 29,000; Part time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in Mint Hill, NC, to deliver welcoming, thoughtful service and help clients meet their financial goals.

You will greet clients, open accounts, and educate on mobile and online banking, while partnering with branch colleagues to provide seamless service. The role emphasizes building trusted client relationships, using technology to enhance experiences, and adhering to regulatory requirements in a collaborative, community-focused branch

Qualifications

• Ability to put clients first and deliver attentive service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones while following policies.
• Educate clients on day-to-day banking and technology options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with branch team.
• Perform branch operations and cash handling in line with policies.

Skills

Customer service

Relationship building

Communication skills

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in Mint Hill, NC, to deliver welcoming, thoughtful service and help clients meet their financial goals.

You will greet clients, open accounts, and educate on mobile and online banking, while partnering with branch colleagues to provide seamless service. The role emphasizes building trusted client relationships, using technology to enhance experiences, and adhering to regulatory requirements in a collaborative, community-focused branch