Part-Time Bank Teller: Elevate Customer Experience

Citi

North Babylon (NY)

On-site

USD 42,000 - 52,000

Part time

6 days ago

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Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, disability insurance

Paid time off

Job summary

Citi is seeking a part-time Teller in North Babylon, NY to assist with branch activities and provide high-quality customer service. The role involves handling cash transactions, educating clients on online tools, and identifying referral opportunities to support branch revenue.

The position emphasizes accuracy, compliance with policies, and a strong focus on client experience in a branch setting.

Qualifications

High School diploma or equivalent.
Experience in banking or cash handling preferred.
Strong communication skills.

Responsibilities

Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash.
Identify referral opportunities for new products and services based on client’s financial goals.
Educate clients on digital and self-service opportunities offered by Citi.
Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed.
Maintain working knowledge of client accounts as well as new and existing products and services offered.