Part Time - Back End Clerk - Flexible

Lowe's Companies, Inc.; Leesburg (FL); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) match

Lowe's Associate Discount

Tuition assistance

Annual bonuses

Education support programs

Job summary

Lowe's Companies, Inc. in Leesburg, VA is seeking a Back-End Clerk to support receiving, returns, and inventory control. You will process customer returns, RTV/RTM, coordinate vendor credits, and dispose or restock items per policy.

In this role you will maintain accurate records, assist with unloading shipments, process PO and receiving paperwork, and help keep backrooms organized and safe. The position offers competitive pay and extensive benefits, with opportunities to grow in a large retail

Qualifications

• High school diploma or GED required.
• Minimum 1 year processing and filing merchandise receiving paperwork.
• Minimum 1 year experience with store inventory receiving and administration.
• Minimum 6 months experience in warehouse data entry / bookkeeping.
• Minimum 6 months experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• Minimum 6 months of retail experience processing returns.

Responsibilities

• Process customer returns according to policies.
• Execute RTV and RTM processes including documentation, packaging, and shipment preparation.
• Coordinate vendor credits and replacements as required, following established guidelines
• Sort and disposition returned merchandise according to condition and policy
• Maintain accurate records of all return transactions and associated documentation
• Assist with receiving shipments, including unloading trucks and verifying merchandise against shipping documentation
• Process receiving paperwork and update inventory systems accurately
• Ensure merchandise is properly labeled, stored, and routed to appropriate locations
• Support inventory accuracy through routine checks and report discrepancies to leadership
• Generate and review standard reports related to returns, damaged goods, and inventory exceptions
• Coordinate with receiving and store teams to ensure efficient product flow
• Maintain organization of backroom and return areas
• Follow all safety procedures related to material handling, hazardous materials, and equipment use
• Identify and properly handle hazardous or restricted items in accordance with guidelines
• Maintain a clean, organized, and safe work environment
• Provide basic support for customer return inquiries when needed
• Communicate with vendors or manufacturers to facilitate returns, credits, or replacements following standard procedures
• In addition, the Back-End Clerk plays a key role within the Receiving Office, supporting administrative and logistical functions. Responsibilities include maintaining accurate record retention, confirming inbound and outbound truck schedules, and completing daily and weekly operational reports. This role also involves managing items that are out for repair, handling claims and inventory adjustments and providing support to receiver/stocker teams with truck unloading and purchase order (PO) processing as needed
• This individual may be held accountable for other duties as assigned

Skills

Merchandise receiving paperwork

Store inventory receiving

Data entry / bookkeeping

Vendor / customer communication

Retail returns processing

Education

High school diploma or GED

Job description

• Process customer returns in accordance with company policies and procedures
• Execute Return-to-Vendor (RTV) and Return-to-Manufacturer (RTM) processes, including documentation, packaging, and shipment preparation
• Coordinate vendor credits and replacements as required, following established guidelines
• Sort and disposition returned merchandise (restock, return, dispose) based on condition and policy
• Maintain accurate records of all return transactions and associated documentation
• Assist with receiving shipments, including unloading trucks and verifying merchandise against shipping documentation
• Process receiving paperwork and update inventory systems accurately
• Ensure merchandise is properly labeled, stored, and routed to appropriate locations (sales floor, backroom, or return processing)
• Support inventory accuracy through routine checks and report discrepancies to leadership
• Generate and review standard reports related to returns, damaged goods, and inventory exceptions
• Coordinate with receiving and store teams to ensure efficient product flow
• Maintain organization of backroom and return areas
• Follow all safety procedures related to material handling, hazardous materials, and equipment use
• Identify and properly handle hazardous or restricted items in accordance with guidelines
• Maintain a clean, organized, and safe work environment
• Provide basic support for customer return inquiries when needed
• Communicate with vendors or manufacturers to facilitate returns, credits, or replacements following standard procedures
• In addition, the Back-End Clerk plays a key role within the Receiving Office, supporting administrative and logistical functions. Responsibilities include maintaining accurate record retention, confirming inbound and outbound truck schedules, and completing daily and weekly operational reports. This role also involves managing items that are out for repair, handling claims and inventory adjustments and providing support to receiver/stocker teams with truck unloading and purchase order (PO) processing as needed
• This individual may be held accountable for other duties as assigned

Pay Range: $16.00 - $17.95 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

Preferred Qualifications

• High school diploma or GED
• 1 year of experience processing and filing merchandise receiving paperwork
• 1 year of experience with store inventory receiving and administration
• 6 months of experience in warehouse data entry/bookkeeping
• 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment
• 6 months of retail experience accepting or processing returns

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than$86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based inMooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Lowe’s Companies, Inc. is a leading home improvement retailer in the U.S., serving millions weekly through over 2,200 stores and a commitment to community support.

Post IPO Debt - Goldman Sachs, Bank of America$9B

Aug 2025

Post IPO Debt$3B

Mar 2023

Post IPO Debt$5B

Mar 2022

Where they work

Headquarters Mooresville, NC

1000 Lowes Blvd, Mooresville, NC 28117, US

Company Lowe's Companies, Inc.

Location Leesburg, Virginia, United States