Part Time - Back End Clerk - Flexible

Lowe's Companies, Inc.; Alcoa (TN); Hybrid; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Back End Clerk to join their team. This part-time role offers flexible scheduling and involves ensuring quality customer service through efficient processing of returns and inventory management. You will be responsible for maintaining a clean and stocked store while engaging with customers and vendors. Ideal candidates will possess strong communication skills and a keen attention to detail. Join a supportive environment where your contributions will enhance customer satisfaction and operational efficiency.

Qualifications

• Ability to read, write, and perform basic arithmetic.
• Experience in processing merchandise receiving paperwork.

Responsibilities

• Process returns and manage procedures related to returns.
• Engage in safe work processes and validate merchandise movement.

Skills

Customer Service

Inventory Management

Data Entry

Communication

Basic Arithmetic

Education

High School Diploma or Equivalent

Job description

Join to apply for the Part Time - Back End Clerk - Flexible role at Lowe's Companies, Inc.

What You Will Do

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Back-End Clerk, this involves:

• Meeting customer needs during returns and assisting in finding the correct product replacements.
• Ensuring merchandise meets Lowe’s quality and safety standards and processing returns efficiently.
• Engaging in safe work processes, including proper disposal of returned items.
• Accurately accounting for, replenishing, and preparing merchandise for customers.
• Validating that the correct merchandise is moved in and out of the store appropriately.

Additional Responsibilities

The Back-End Clerk processes returns, manages procedures related to Centralized Return to Vendor, disposes of items properly, contacts vendors for replacements or credits, and manages freight and merchandising fulfillments. They handle paperwork for shipments, move stock physically, schedule shipments, and verify order accuracy. The role requires frequent communication with customers, vendors, and manufacturers, necessitating organization and attention to detail.

Travel Requirements

This role does not require regular travel but may occasionally involve travel for meetings, training, or support to neighboring stores.

What We're Looking For

• Part-time or full-time schedule, typically 25 to 40 hours per week, with potential for more based on store needs.
• Availability for evening and overnight shifts on weekdays, and possibly weekends.
• Physical ability to perform tasks involving prolonged standing, sitting, and lifting (minimum 25 pounds, with assistance if over 25 pounds).

Minimum Qualifications

• Ability to read, write, and perform basic arithmetic.
• Ability to obtain required sales-related licensure or registration.

Preferred Qualifications

• Experience in processing merchandise receiving paperwork and store inventory management.
• Experience in warehouse data entry or bookkeeping.
• Experience communicating with vendors or customers regarding returns or payments.
• Retail experience with processing returns.

Lowe’s is an equal opportunity employer. For more information on benefits, visit our benefits page.