PART-TIME Automotive Service Advisor - Tire Tracks - Streator

GreatWater 360 Auto Care; South Streator (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A well-established auto-repair shop is looking for an experienced Automotive Service Advisor / Service Writer. This role involves delivering outstanding customer service, building trust, and working closely with a dedicated team. The company offers full benefits, training opportunities, and a supportive work environment.

Benefits

Medical, Dental, and Vision benefits

401K Match after 90 days

Paid Time Off up to 80 hours per year

Training and career advancement opportunities

Qualifications

• 1+ years’ experience as Service Writer/Advisor or similar automotive role.
• Valid driver's license with satisfactory MVR.
• Proven ability to build customer relationships.

Responsibilities

• Deliver exceptional customer service at every contact point.
• Build lasting relationships with customers based on trust.
• Maintain strong communication with technicians.

Skills

Customer service skills

Sales ability

Education

High school diploma or GED

Job description

Description

Tire Tracks, a full-service auto-repair shop serving the local and surrounding Streatorcommunities, is looking for a solid Automotive Service Advisor / Service Writer with a great attitude who takes pride in their work to deliver exceptional customer service to both our existing and our growing customers. In this role, you are expect to create a pleasant and memorable experience at every point of contact for the customer, while working with a great group of highly motivated and dedicated teammates.

EARN: $18 - $20 Hourly

LOCATION: 1730 N Bloomington St., Streator, IL 61364

HERE’S WHAT WE PROMISE OUR SERVICE ADVISORS

• Full Benefits Pkg: Medical, Dental, Vision, Short & Long-Term Disability & $25K Basic Life & AD&D 100% Employer Paid - Available Day 1! + 401K Match @ 90 Days & 1 WK Paid Paternal Leave.
• 80 HRS of Front-Loaded PAID TIME OFF/YR w/Potential Match of your current PTO* + 6 Paid Holidays…AND OUR SHOP CLOSES ON WEEKENDS!
• TRAINING/CAREER ADVANCEMENT – We are big on personal growth and continuing education for our team and it’s one of our priorities. We sponsor both onsite and offsite training that will make you worth more in the industry and increase your skills.

If you are an experienced Automotive Service Advisor that strives to build a lasting relationship with each customer based on trust, and you are looking to grow with a team that will make you feel appreciated and respected, then apply now to learn more about our team!

Requirements

• High school diploma or GED is required
• Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
• Willing to commit to building the customer experience and a shop reputation for honesty, transparency, and outstanding work.
• MUST HAVE at least 1 or more years’ Service Writer/Advisor experience or other automotive related experience that closely matches the Service Advisor responsibilities.
• Develops a great working relationship with the Technicians that is founded on respect.
• Strong customer service skills.
• MUST HAVE 1 or more years’ experience in a sales role or demonstrates an ability to sell and lead.