Part-Time Associate Banker - Customer-First & Tech-Savvy

JPMorgan Chase; Basking Ridge (NJ); On-site; USD 34,000 - 41,000; Part time

Job summary

JPMorgan Chase in Scotch Plains, NJ is seeking an Associate Banker for part-time hours to deliver friendly, professional service and help clients manage everyday banking needs. The role focuses on welcoming clients, facilitating account openings, and guiding customers through digital tools while meeting regulatory requirements.

The position involves working at multiple NJ branch locations, with a flexible schedule and opportunities to build customer relationships and grow banking solutions with

Qualifications

• Client service experience or comparable experience.
• Cash handling experience.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service experience

Cash handling experience

Education

High school diploma or GED

Job description

JPMorgan Chase in Scotch Plains, NJ is seeking an Associate Banker for part-time hours to deliver friendly, professional service and help clients manage everyday banking needs. The role focuses on welcoming clients, facilitating account openings, and guiding customers through digital tools while meeting regulatory requirements.

The position involves working at multiple NJ branch locations, with a flexible schedule and opportunities to build customer relationships and grow banking solutions with