Part-Time Associate Banker - Customer Experience Pro

JPMorgan Chase & Co.; Franklin (TN); On-site; USD 30,000 - 47,000; Part time

Job summary

JPMorgan Chase & Co. is seeking a Part Time (20 Hours) Associate Banker at the Cool Springs Branch in Franklin, TN. You will deliver friendly, attentive service and help clients with day-to-day banking needs while leveraging modern digital tools to enhance the customer experience.

The role emphasizes welcoming clients, account servicing, and proactive relationship building within a collaborative branch team. A high school diploma or GED is required, with prior client service experience preferred.

Qualifications

• High school diploma or GED required.
• Customer service experience or comparable experience.
• Ability to engage clients and communicate clearly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and self-service options like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and collaborating with team members to meet financial goals.
• Perform branch operations including cash handling and adherence to policies.

Skills

Client service

Communication

Team collaboration

Problem resolution

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking a Part Time (20 Hours) Associate Banker at the Cool Springs Branch in Franklin, TN. You will deliver friendly, attentive service and help clients with day-to-day banking needs while leveraging modern digital tools to enhance the customer experience.

The role emphasizes welcoming clients, account servicing, and proactive relationship building within a collaborative branch team. A high school diploma or GED is required, with prior client service experience preferred.