Part-Time Associate Banker: Customer-Centric & Tech-Savvy

Testing Site - JPMC; Springfield (IL); On-site; USD 25,000 - 37,000; Part time

Job summary

Chase is seeking a Part Time Associate Banker at the Springfield West Branch in Springfield, IL. The role emphasizes welcoming clients, assisting with transactions, and guiding customers to digital banking options while upholding banking standards.

You will build trusted relationships, help clients achieve their financial goals, and collaborate with a team to deliver exceptional service in a branch setting.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships.
• Ability to engage clients and communicate clearly.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients entering the branch.
• Exceed client expectations while assisting with day-to-day transactions and opening new accounts.
• Educate clients on technology self-service options like Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and introducing clients to experts.
• Perform branch operations and manage cash devices while adhering to policies and procedures.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Learning quickly

Education

High school diploma or GED

Job description

Chase is seeking a Part Time Associate Banker at the Springfield West Branch in Springfield, IL. The role emphasizes welcoming clients, assisting with transactions, and guiding customers to digital banking options while upholding banking standards.

You will build trusted relationships, help clients achieve their financial goals, and collaborate with a team to deliver exceptional service in a branch setting.