Part-Time Associate Banker | Customer-Centric Service

JPMorgan Chase; Hayden Lake (ID); Vor Ort; USD 28.000 - 34.000; Teilzeit

Zusammenfassung

JPMorgan Chase in Hayden Lake, ID seeks a Part-Time Associate Banker (20 hours) to deliver welcoming, high-quality service, assist with account openings, and guide clients in using digital banking tools. You will be part of a branch team focused on building trusted relationships and helping clients reach their financial goals.

The role emphasizes friendly client interactions, adherence to policies, and effective use of technology to support daily banking tasks.

Qualifikationen

• Customer service experience or comparable experience.
• Cash handling experience or aptitude.
• Ability to learn banking products and procedures quickly.

Aufgaben

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Kenntnisse

Customer service

Cash handling

Banking software

Strong communication

Relationship building

Team player

Ausbildung

High school diploma or GED

Jobbeschreibung

JPMorgan Chase in Hayden Lake, ID seeks a Part-Time Associate Banker (20 hours) to deliver welcoming, high-quality service, assist with account openings, and guide clients in using digital banking tools. You will be part of a branch team focused on building trusted relationships and helping clients reach their financial goals.

The role emphasizes friendly client interactions, adherence to policies, and effective use of technology to support daily banking tasks.