Part-Time Associate Banker — Cantonese (NYC)

JPMorgan Chase & Co.; New York (NY); On-site; USD 28,000 - 39,000; Part time

Job summary

JPMorgan Chase & Co. in New York, NY, is seeking an Associate Banker for a 30-hour, part-time role at the Chinatown Branch. Cantonese language skills are required to serve a Cantonese-speaking client base.

The position emphasizes hospitality, client relationships, and using digital banking tools to assist customers. The Associate Banker will greet clients, assist with new accounts, and educate on Chase mobile banking, online banking, and ATM services.

Qualifications

• Ability to put clients first and provide friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to resolve client issues quickly and accurately.
• Ability to elevate the client experience through teamwork.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable background.
• Reading and speaking Cantonese and English fluently is required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while following policies.
• Educate clients on day-to-day banking and self-service options.
• Build relationships by listening, asking questions, and sharing solutions.
• Assist branch operations and cash handling in compliance with policies.

Skills

Bilingual Cantonese/English

Client service

Relationship building

Communication

Team player

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in New York, NY, is seeking an Associate Banker for a 30-hour, part-time role at the Chinatown Branch. Cantonese language skills are required to serve a Cantonese-speaking client base.

The position emphasizes hospitality, client relationships, and using digital banking tools to assist customers. The Associate Banker will greet clients, assist with new accounts, and educate on Chase mobile banking, online banking, and ATM services.