Part-Time Assistant Store Manager - Fond Du Lac, WI

89th & Madison; Fond du Lac (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Sick day leave

Product discounts

Wellness program

Monthly bonus

Job summary

89th & Madison in Fond du Lac, WI is seeking an Assistant Store Manager to drive sales and customer satisfaction. You’ll shape store strategy in line with corporate values, oversee opening/closing, inventory, and visual merchandising while coaching the team.

You will lead by example, set performance goals, and use POS and CRM tools to optimize operations. This role requires strong communication, coaching skills, and the ability to manage store processes securely.

Qualifications

• Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
• Results-oriented with a strong sales focus; able to lead and coach team members toward success.
• Positive, high-energy, friendly and engaging personality; willing to initiate customer interactions and guide them through the store.
• Strong verbal and written communication skills for customers and corporate partners.
• Proficient with technology, including POS systems and office software.
• Ability to lift, carry, or move objects up to 40 pounds when merchandising the floor.
• Comfortable with using ladders or stairs.
• Proven coaching and mentoring skills to foster a growth-oriented team.

Responsibilities

• Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
• Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining KPIs.
• Collect and manage client information, including phone numbers, emails, and addresses.
• Identify customer needs and address concerns promptly to support satisfaction.
• Maintain knowledge of store merchandise, pricing models, and store layout.

Skills

Retail management

Sales leadership

Customer service

Communication

Tech proficiency

Team coaching

Problem solving

Education

High school diploma

Tools

POS systems

Microsoft Office

Job description

The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development.

The employees' weekly hours will be adjusted to 32 or fewer as per business needs.

Responsibilities

• Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
• Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators.
• Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses.
• Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised.
• Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
• Uphold high standards of housekeeping and visual merchandising to create an inviting store environment.
• Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
• Implement the store's inventory security measures, adhering to the company's loss prevention program.
• Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation.

Qualifications

• Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
• A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
• Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
• Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
• Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc.
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor.
• Comfortable with using ladders or stairs.
• Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.

Employee Benefits and Incentives

• Sick Day allowance for unforeseen health needs.
• Attractive Discounts on products.
• Employee Wellness programs to promote a healthy work-life balance.
• Monthly Bonus incentives to recognize and reward outstanding performance.