At Hot Topic, we’re passionate about music, pop culture, and creating an exceptional in-store experience for our customers and employees.
We’re seeking a Part-Time Assistant Manager – Level 2 to help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives related to sales targets, recruiting, and team development. Think of yourself as a blend of Harry Potter and Luke Skywalker—capable of handling anything while driving sales and building lasting customer relationships.
WHAT YOU'LL DO
- Support your Store Manager in achieving sales and comparable sales goals. While not solely about sales, they are important.
- Assist in recruiting, developing, and retaining a passionate, collaborative team to run the store.
- Create buzz and engage customers by promoting new products, utilizing social media, and offering benefits like BOPIS and curbside pickup.
- Provide leadership to ensure the store operates smoothly, balancing operational tasks, delegation, and customer-focused selling.
- Monitor shrink/loss prevention, payroll hours, and associate schedules.
- Collaborate with retail leadership and HQ on trends and customer feedback.
- Analyze sales reports and use data to inform strategies to meet sales goals.
- Merchandise the store effectively using planograms and ensure promotions launch on time.
- Partner with the Store Manager to develop a high-performing, customer-focused team of associates.
WHAT YOU'LL NEED
- 1-2 years of retail management experience. A love for music and pop culture is a plus!
- Experience leading successful teams with skills in communication, recruiting, operations, and team development.
- Strong skills in communication, time management, professionalism, and operational tasks, with a drive to develop your team.
- High school diploma or GED; a degree is a plus.
- Ability to adapt to the fast-changing retail environment and handle unexpected challenges.
- Ability to navigate the store, merchandise products using store equipment, and lift up to 50 pounds.