Part-Time Assistant Manager - Level 2

Hot Topic; Franklin (TN); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading retail music and pop culture store in Franklin, TN, is seeking a Part-Time Assistant Manager. The ideal candidate will support the Store Manager in achieving sales goals, lead a passionate team, and engage customers through effective promotion strategies. Candidates should have retail management experience and a passion for music and pop culture. Physical ability to lift and manage stock is required, along with strong communication skills.

Qualifications

• 1–2 years of retail store management experience required.
• Ability to adapt to a fast-changing retail environment.
• Physical ability to navigate the store and handle up to 50 pounds.

Responsibilities

• Support Store Manager in achieving sales goals.
• Recruit, develop, and retain a collaborative team.
• Create customer engagement through promotions and social media.

Skills

Retail management experience

Leadership skills

Strong communication

Operational capabilities

Education

High-school diploma or GED equivalent

Degree

Job description

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Part‑Time Assistant Manager – Level 2 that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

What You’ll Do

• Support your Store Manager in achieving the sales plan and/or commission sales goals.
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you.
• Be the store’s #1 fan – create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup.
• Provide leadership around running an operationally sound business; bring the right balance of ops, delegation/autonomy, and customer‑first selling practices.
• Keep watch on shrink/loss prevention, payroll hours, and associate schedules.
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback.
• Run sales reports and use data to help guide your strategy to hit sales targets.
• Merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time.
• Develop your team of loyal associates that are high‑performing and customer‑focused in partnership with your Store Manager.

What You’ll Need

• At least 1–2 years of retail store management experience. If you love music and pop culture, you’re in the right place.
• Leadership skills to drive team success; strong communication, recruiting, and operational capabilities.
• High‑school diploma or GED equivalent; a degree is a plus.
• Ability to adapt to a fast‑changing retail environment and handle curveballs.
• Physical ability to navigate the store, merchandise products, and pack/unpack boxes weighing up to 50 pounds.