Part-Time Assistant Manager - Level 2

Hot Topic; Fairlawn (OH); On-site; USD 16,531,000 - 22,042,000; Part time

Job summary

Hot Topic in Fairlawn, OH is seeking a Part-Time Assistant Manager – Level 2 to help lead the store, hit sales targets, recruit and develop the team, and engage customers through promotions and curbside pickup.

You will balance operations, coaching, and customer-first selling while building relationships with customers and your staff in a fast-paced retail environment.

Qualifications

• At least 1–2 years of retail store management experience.
• If you love music and pop culture, you're in the right place!
• You've led teams to success and want to experience more of it; you’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps.
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps.
• A high school diploma or GED equivalent; a degree is a plus.
• Retail is fast-changing; you roll with curveballs thrown your way.
• Store duties include merchandise handling and managing up to 50 pounds of merch.

Responsibilities

• Support Store Manager in achieving the sales plan and/or comp sales goals.
• Help recruit, develop, and retain a collaborative, passionate team to run your store alongside you.
• Promote new products and engage customers through promotions, social media, BOPIS, and curbside pickup.
• Provide leadership to run an operationally sound store with proper delegation and customer-first selling.
• Monitor shrink, payroll hours, and associate schedules.
• Communicate trends and customer feedback with retail leadership and HQ partners.
• Run sales reports and use data to guide strategy to hit targets.
• Merchandise the store per planograms and launch promos on time.
• Develop your team of loyal, high-performing, customer-focused associates.

Skills

Retail management

Team leadership

Communication

Recruiting

Operations

Merchandising

Scheduling

Education

High school diploma or GED

Job description

Overview

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Part-Time Assistant Manager – Level 2 that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development.

You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

Responsibilities

• Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
• You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
• Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
• Keep watch on shrink/loss prevention, payroll hours, and associate schedules
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
• In partnership with your Store Manager, develop your team of loyal associates that are high-performing and customer-focused

Qualifications

• At least 1-2 years of retail store management experience. If you love music and pop culture, you're in the right place!
• You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of merch that may weigh up to 50 pounds