Part-Time Assistant Manager - Level 2

Hot Topic, Inc.; Chula Vista (CA); In loco; USD 22.000 - 33.000; Part-time

Descrizione del lavoro

Hot Topic, Inc. is seeking a Part-Time Assistant Manager – Level 2 to assist the Store Manager in driving store performance and delivering an exceptional in-store experience. You will lead a small team, recruit and train staff, and promote new products through promotions, social media, and curbside pickup.

You’ll balance operations with customer-first selling, monitor shrink and payroll, and partner with HQ to act on trends and feedback while using sales data to hit goals.

Competenze

• Experience leading retail teams and driving sales.
• Strong communication, recruiting, operations, and people development skills.
• High school diploma or GED required or equivalent.

Mansioni

• Support Store Manager in achieving the sales plan and comp sales goals.
• Help recruit, develop, and retain a collaborative, passionate team.
• Promote products and promotions via in-store and social media channels; support BOPIS and curbside pickup.
• Provide leadership to run an operationally sound business with customer-first selling practices.
• Monitor shrink, payroll hours, and associate schedules.
• Communicate with retail leadership and HQ on trends and feedback.
• Run sales reports and use data to guide strategy to hit targets.
• Merchandise store using planograms and launch promotions on time.
• Develop a high-performing, customer-focused team in partnership with the Store Manager.

Conoscenze

Communication

Recruiting

Operations

Time management

Leadership

Formazione

High school diploma or GED

Descrizione del lavoro

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Part-Time Assistant Manager – Level 2 that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

What You'll Do

• Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
• You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
• Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
• Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, and associate schedules
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods!
• Every Frodo needs a Fellowship! In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focused

What You'll Need

• At least 1-2 years of retail store management experience. If you love music and pop culture, you're in the right place!
• You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.