Part-Time Assistant Manager - Level 2

Hot Topic, Inc.; Brea (CA); On-site; USD 25,000 - 36,000; Part time

Job summary

Hot Topic, Inc. is seeking a Part-Time Assistant Manager – Level 2 to help lead the busiest store in the mall.

You will support the Store Manager in achieving sales targets, recruiting and developing a team, and driving customer engagement through promotions and services such as BOPIS and curbside pickup. You’ll balance operations with a focus on people development and loss prevention, while using data and planograms to guide merchandising and promotions.

Qualifications

• 1–2 years of retail store management experience required.
• Strong communication, recruiting, and operations skills (payroll, scheduling, merchandising).
• Ability to develop and coach team members to deliver great customer experiences.
• High school diploma or GED required; degree a plus.

Responsibilities

• Support Store Manager to hit sales plans and comp goals.
• Help recruit, develop and retain a collaborative store team.
• Promote products and promotions to boost customer engagement and add services (BOPIS, curbside).
• Provide leadership to run an operational, customer‑first store with effective delegation.
• Monitor shrink, payroll hours, and associate schedules to optimize labor.
• Communicate trends and feedback with retail leadership and HQ partners.
• Run sales reports and use data to shape strategy and achieve targets.
• Merchandise the store using planograms and launch promos on time.
• Develop a high‑performing, customer‑focused team alongside the Store Manager.

Skills

Retail management

Team leadership

Communication

Recruiting

Operations

Scheduling

Merchandising

Payroll

Reporting

Staff development

Education

High school diploma or GED

Job description

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Part-Time Assistant Manager – Level 2 that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

What You'll Do

• Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
• You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
• Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
• Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, and associate schedules
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods!
• Every Frodo needs a Fellowship! In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focused

What You'll Need

• At least 1-2 years of retail store management experience. If you love music and pop culture, you're in the right place!
• You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.