Part-Time Assistant Manager - Level 1

BoxLunch; Virginia Beach (VA); On-site; USD 60,000 - 80,000; Part time

Job summary

A popular store focused on music and pop culture is seeking a Part-Time Assistant Manager to support store operations and enhance customer experience. This role involves engaging with customers, assisting in store management, and leveraging fandom knowledge. Candidates should have retail experience and a strong passion for pop culture.

Qualifications

• At least 1 year of retail experience, preferably with a passion for music and pop culture.
• Strong communication, time management, professionalism, and operational skills.

Responsibilities

• Provide an engaging shopping experience that encourages customers to return.
• Support store operations and provide leadership support when needed.
• Open and close the store as required.

Skills

Communication

Time Management

Operational Skills

Education

High School Diploma or GED

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

• Provide an engaging shopping experience that encourages customers to return, demonstrating product knowledge and customer service skills.
• Support store operations by stepping in and providing leadership support when needed.
• Open and close the store as required, ensuring security and readiness.
• Operate the register, process sales, and utilize your fandom knowledge to promote add-on sales and benefits such as BOPIS and curbside pickup.
• Understand store sales plans, goals, and KPIs such as UPT and ADT.
• Assist with planogram updates, including store layout, wall displays, fixtures, and merchandising.
• Communicate fashion and music trend information to management and HQ partners.
• Work with management to prevent theft and ensure store security.
• Maintain organized stockroom and store cleanliness.
• Contribute to building a passionate, collaborative team to run your store effectively.
• Perform other duties as assigned by your Store Leader.

WHAT YOU'LL NEED

• At least 1 year of retail experience, preferably with a passion for music and pop culture.
• Strong communication, time management, professionalism, and operational skills.
• A high school diploma or GED.
• The ability to navigate the store, merchandise products, and lift up to 50 pounds.