Part-Time Assistant Manager - Level 1

Hot Topic; Sandy (UT); On-site; USD 60,000 - 80,000; Part time

Job summary

Hot Topic is seeking a Part-Time Assistant Manager - Level 1 to enhance the customer experience and support store operations. This role emphasizes strong retail experience, passion for music and pop culture, and effective communication skills. Join a dynamic team that thrives on engaging customers and exceeding sales goals.

Qualifications

• At least 1 year of retail experience, preferably passionate about music and pop culture.
• Strong leadership and communication skills.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide an engaging shopping experience and support sales operations.
• Assist in training new team members and meet sales goals.
• Open and close the store, maintaining stock rooms and cleanliness.

Skills

Customer service skills

Communication

Time management

Leadership skills

Education

High school diploma or GED

Job description

Join us to apply for the Part-Time Assistant Manager - Level 1 role at Hot Topic.

We’re looking for music and pop culture enthusiasts to help create an exceptional experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll support the store leadership team in providing excellent customer service, helping fans find their favorite merchandise. Your fandom knowledge will assist in training new team members and supporting daily operations to meet sales goals.

What You'll Do

• Provide an engaging shopping experience, showcasing product knowledge and customer service skills.
• Step in to support sales floor operations and leadership support when needed.
• Open and close the store as required.
• Process sales transactions and promote add-on sales through various benefits like BOPIS and curbside pickup.
• Understand store sales goals, KPIs such as UPT and ADT, and assist with merchandising and planogram updates.
• Communicate fashion and music trends to management and HQ.
• Ensure store security and prevent theft in collaboration with store management.
• Maintain organized stock rooms and store cleanliness.
• Contribute to building a passionate, collaborative team.
• Perform other duties as assigned by your Store Leader.

What You'll Need

• At least 1 year of retail experience, preferably with a passion for music and pop culture.
• Strong communication, time management, professionalism, and leadership skills.
• A high school diploma or GED.
• Ability to navigate the store, merchandise products, and lift up to 50 pounds.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Retail

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