Part-Time Assistant Manager - Level 1

BoxLunch; Novi (MI); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

BoxLunch in Novi, MI is seeking a Part-Time Assistant Manager – Level 1 to support the store leadership team, delivering the best customer experience and using fandom knowledge to train new recruits. You’ll help manage daily operations and work toward sales targets.

You will train teammates, open/close the store, process transactions, and apply knowledge of merchandising and customer service to drive results in a fast-paced retail environment.

Qualifikationen

• At least 1 year of retail store experience.
• Passion for philanthropy and pop culture.
• Must be at least 18 years old.
• High school diploma or GED.
• Ability to lift up to 50 pounds.

Aufgaben

• Provide an amazing shopping experience with product knowledge and customer service.
• Cover sales floor and provide leadership when Manager is away.
• Open and close the store as needed.
• Process sales, drive add-on sales, and handle shortages/overages.
• Understand store sales plan, KPIs: UPT and ADT.
• Assist with planogram changes and merchandising.
• Communicate fashion trend information to management and HQ.
• Maintain stock room and store tidiness.
• Develop a collaborative, passionate store team.
• Other duties as assigned.

Kenntnisse

Communication

Time management

Professionalism

Operations

Team development

Ausbildung

High school diploma or GED

Tools

POS system

Jobbeschreibung

At BoxLunch, we’re committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in.

As a BoxLunch Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

What You'll Do

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and use of the Force
• Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away
• You’ve got the keys to the kingdom, and you’re not afraid to use them! You’ll open and close the store, as needed
• Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We’ll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
• Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT
• Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You’ll communicate fashion trend information to management and respective HQ partners
• While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy
• Help develop and retain a super collaborative, passionate team to run your store alongside you
• Any other activities as assigned by your Store Leader

What You'll Need

• At least 1 year of retail store experience. If you’re passionate about philanthropy & all things pop culture, you're in the right place!
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• You'll have to be at least 18 years of age to join the fandom force
• A high school diploma or GED equivalent
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds