Part-Time Assistant Manager - Level 1

BoxLunch & Hot Topic; Greensburg (Westmoreland County); On-site; USD 17,000 - 22,000; Full time

Job summary

BoxLunch is seeking a Part-Time Assistant Manager - Level 1 to support the store leadership team and deliver an outstanding customer experience. You’ll train new recruits, help meet sales targets, and ensure daily operations run smoothly, while applying your fandom knowledge to engage fans and drive add-on sales.

With at least 1 year of retail experience and a high school diploma, you’ll manage the floor, assist with merchandising, and contribute to BoxLunch's hunger-relief mission through every

Qualifications

• Minimum 1 year of retail store experience.
• Strong communication and time-management skills.
• Willingness to learn and lead others on the floor.

Responsibilities

• Provide an amazing shopping experience and master product knowledge to drive customer satisfaction.
• Cover the sales floor and provide leadership support when needed.
• Open and close the store as required.
• Process sales transactions and promote add-on sales with store programs.
• Communicate sales goals and KPIs to the team.
• Assist with merchandising and planogram changes to optimize displays.

Skills

Customer service

Communication

Time management

Leadership

Sales mindset

Education

High school diploma or GED

Job description

At BoxLunch, we are committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in.

As a BoxLunch Part-Time Assistant Manager - Level 1, you will be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You will use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They will be impressed by your product knowledge, customer experience skills, and use of the Force
• Step in and step up when needed. you will cover the sales floor and provide leadership support when your Manager gets pulled away
• You've got the keys to the kingdom, and you are not afraid to use them! You will open and close the store, as needed
• Work the register; you will process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We will need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
• Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT
• Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You will communicate fashion trend information to management and respective HQ partners
• While we welcome wizards, we don't like it when spells are stolen. You will work with Store Management to ensure there is no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you will help keep the stock room organized and the store tidy
• Help develop and retain a super collaborative, passionate team to run your store alongside you
• Any other activities as assigned by your Store Leader

WHAT YOU'LL NEED

• At least 1 year of retail store experience. If you're passionate about philanthropy & all things pop culture, you're in the right place!
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• You will have to be at least 18 years of age to join the fandom force
• A high school diploma or GED equivalent
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds