Part-Time Assistant Manager - Level 1

BoxLunch; Killeen (TX); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading company in the pop culture retail space is seeking a Part-Time Assistant Manager to enhance the customer experience and lead a team. The role involves supporting daily operations, providing excellent customer service, and leveraging fandom knowledge to drive sales. Candidates should have retail experience and a passion for music and culture.

Qualifications

• At least 1 year of retail store experience.
• Strong communication and operations skills.
• Capable of handling merchandise weighing up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience and support store operations.
• Assist with planogram changes and team retention.
• Support store security and manage sales transactions.

Skills

Communication

Time Management

Professionalism

Operations

Education

High school diploma or GED equivalent

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away.
• You’ve got the keys to the kingdom, and you’re not afraid to use them! You’ll open and close the store, as needed.
• Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. You’ll also be able to close out the register and communicate shortages or overages to your Store Manager.
• Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT.
• Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Share fashion & music trend information with management and HQ partners.
• Support store security by working with Store Management to prevent theft and misuse of spells and wizardry.
• Help keep the stock room organized and the store tidy.
• Assist in developing and retaining a passionate, collaborative team to run your store.
• Perform any other activities as assigned by your Store Leader.

WHAT YOU'LL NEED

• At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!
• Strong skills: communication, time management, professionalism, operations, and a drive to develop your team.
• A high school diploma or GED equivalent.
• The usual retail capabilities: navigating the store, merchandising, and handling merchandise weighing up to 50 pounds.