PART TIME ASSISTANT CASE MANAGER, DRC

GEO Reentry Services, LLC; Westminster (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

GEO Reentry Services LLC. is seeking a case management support teammate for a Community Resource Center. You will check in participants, assist Case Managers with coordination and documentation, and apply the Principles of Effective Intervention in all interactions.

Responsibilities include intake processing, scheduling, data entry, and facilitating group programs while maintaining accurate records in the company database.

Qualifications

• High school diploma required; degree preferred.
• College coursework in Human Services or business preferred.
• Minimum six months experience in Human Services field with direct participant services preferred.
• Minimum six months experience working with minority populations preferred.
• Bi-lingual English/Spanish skills preferred.
• Must be 21+ with five years driving experience if required to transport participants.
• Valid state driver’s license with five-year safe driving record if required.
• Good customer service and communication skills.
• Solid computer skills, including MS Word and Excel.

Responsibilities

• Greets participants entering the facility and may complete drug screens as scheduled.
• May perform breath analysis on entrants and document results.
• Completes initial intake including paperwork, database input, and group assignments.
• Provides general office administration duties including answering phones.
• Delivers general customer service to participants, customers, and the public.
• Assists Case Managers with case coordination and report preparation.

Skills

Bilingual

Customer service

MS Word

MS Excel

Education

High school diploma

Bachelor-level social services coursework

Tools

MS Word

Excel

Job description

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

This position provides case management support for a Community Resource Center checking in participants and assisting Case Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members.

Primary Duties and Responsibilities

• Greets participants entering the facility. May complete drug screens according to assigned random schedule for each participant check-in.
• May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
• Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services.
• Provides general office administration duties including answering phones.
• Provides general customer service to all who enter the facility, including participants, customers and the general public.
• Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports.
• Assists in managing a participant caseload using the Principles of Effective Intervention (What Works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants' progress or regress in Company database.
• Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants' attendance, participation and progress in case management software.
• Develops and monitors the participant's progress relative to their Case Management Plan through all phrases of the program.
  Files, prepares charts and performs data entry as assigned.
• May be responsible for office opening and closing procedures.
• May collect participant payments, post payments on Company database, and make daily cash deposits.
• May be responsible for installing and removing electronic monitoring equipment on participants and forwarding documentation to the appropriate agencies.
• May transport participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• High school diploma required; Baccalaureate Degree in Social Services preferred.
• College coursework in Human Services or business discipline preferred.
• Minimum of six (6) months experience in Human Services field with direct participant services preferred.
• Minimum of six (6) months experience working with minority populations preferred.
• Bi-lingual (English/Spanish) skills preferred.
• Must be twenty-one (21) years of age with at least five (5) years driving experience if required to transport participants.
• Valid State driver's license and five (5) year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants.
• Ability to safely operate a motor vehicle if required to transport participants.
• Good customer service skills.
• Effective communication skills with internal and external contacts at all levels.
• Good organizational skills and attention to detail.
• Solid computer skills and proficiency with MS Word and Excel.
• Basic database skills.
• Basic math skills.

GEO Reentry Services LLC.