Part- Time Administrative Assistant - Woofie's of Western Loudoun

Woofie's LLC; Virginia (MN); Remote; Part time

Job summary

A growing pet care business is seeking a remote part-time Administrative Assistant to manage day-to-day operations. This role requires flexibility, attention to detail, and a love for animals. Responsibilities include scheduling, client management, and administrative tasks. The position offers the potential to expand into full-time as the company grows.

Qualifications

• 1-3 years of customer service or data entry experience.
• Proficient in Outlook and comfortable with technology.

Responsibilities

• Answer incoming phone calls and respond to inquiries promptly.
• Schedule new and existing clients, including rescheduling as needed.
• Manage groomer and sitter schedules.

Skills

Customer Service

Data Entry

Detail-oriented

Problem Solving

Communication

Multitasking

Tools

Outlook

Microsoft Office

Job description

Fast-paced, growing pet care business is seeking a remote part-time Administrative Assistant to help with the day-to-day responsibilities of running the business. This position would require about 20 hours a week, with the opportunity to expand into a full-time role as the company grows. The schedule must be flexible to accommodate possible evening and weekend hours. As a growing business, responsibilities will vary across operational areas. We wear many hats!

Location & Hours

Must reside in Loudoun County, Virginia.

• Hours: Monday - Friday 4:00 pm - 6:00 pm; Saturdays 9:00 am - 4:00 pm, with occasional Sundays as needed.
• Pay: $16 - $18/hr.

Responsibilities

• Answer incoming phone calls and respond to inquiries promptly.
• Schedule new and existing clients, including rescheduling as needed.
• Manage groomer and sitter schedules.
• Maintain and update client files.
• Ensure all visits are assigned and completed.
• Manage Outlook correspondence and respond timely.
• Organize messages following company procedures.
• Add appointment notes for groomers and sitters.
• Serve as an emergency backup sitter.
• Use company message boards for communication.
• Attend events and run errands as required.
• Perform other administrative tasks as assigned.

Qualifications & Skills

• Must love animals and people.
• 1-3 years of customer service or data entry experience.
• Detail-oriented.
• Previous use of scheduling software is preferred but not required.
• Proficient in Outlook.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving skills with the ability to independently assess challenges and implement solutions.
• Self-motivated, proactive, and able to prioritize tasks efficiently.
• Maintain a positive, kind attitude when managing multiple demands.
• Obsessed with lists and checking tasks off.
• Comfortable with technology and quick to learn new tools, including Microsoft Office and social media platforms.
• Excellent oral and written communication skills, with high customer service and professionalism.
• Own reliable transportation and smartphone.
• Experience with dogs & cats or in the pet industry is preferred.
• Experience in events, marketing, or social media is a plus.

Additional Information

You are applying to work with a franchisee of Woofie’s, not Woofie’s Franchising SPE, LLC, or its affiliates. If hired, the franchisee will be your sole employer. Franchisees are independent business owners responsible for their own employees.

An Equal Opportunity Employer.