Part Time (30 Hours) Associate Banker, Oceanside Blvd Branch, Oceanside, CA Bilingual Spanish a[...]

JPMorganChase; Oceanside (CA); On-site; USD 30,996 - 38,021; Part time

Job summary

A leading financial services firm in Oceanside is seeking a Part Time Associate Banker. This role requires delivering outstanding service, managing lobby traffic, and educating clients on technology solutions. Candidates must be bilingual in Spanish and English, possess strong interpersonal skills, and be able to resolve client issues effectively. The position involves compliance with banking policies and operations management. A high school diploma or GED is necessary, while prior client service experience is preferred.

Qualifications

• Fluent reading and speaking in English and Spanish is required.
• Ability to create a welcoming environment.
• Experience in exceeding client expectations.

Responsibilities

• Deliver attentive service and create a welcoming environment.
• Assist with transactions and open new accounts.
• Educate clients on technology self-service options.

Skills

Client service experience

Bilingual in Spanish and English

Attention to detail

Ability to engage clients

Cash handling experience

Education

High school diploma or GED equivalent

Job description

Part Time (30 Hours) Associate Banker, Oceanside Blvd Branch, Oceanside, CA Bilingual Spanish and English Speaking Required

Base pay range: $22.50/hr - $27.60/hr

Job Description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

Job Responsibilities

• Create a welcoming environment by delivering attentive and friendly service, greeting clients as they enter the branch, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day-to-day transactions as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how the usage of technology self‑service options such as the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Required Qualifications, Capabilities, And Skills

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
• Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Reading and speaking in both English and Spanish fluently is required for this role.

Preferred Qualifications, Capabilities, And Skills

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Federal Deposit Insurance Act

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

Equal Opportunity Employer/Disability/Veterans

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other