Part Time (30 Hours) Associate Banker, Chatham Square Branch, New York, NY Bilingual English an[...]

JPMorganChase; New York (NY); On-site; USD 110,000 - 150,000; Part time

Job summary

A leading financial services firm is seeking a Part Time Associate Banker for their Chatham Square Branch. The role requires strong customer service skills and bilingual ability in English and Cantonese. You will provide exceptional service, assist clients with transactions, and help customers utilize self-service technology while supporting branch operations. This position offers the opportunity to build lasting relationships with clients in a dynamic banking environment.

Qualifications

• 6+ months of customer service experience is required.
• Fluency in both English and Cantonese is mandatory.

Responsibilities

• Welcome clients and manage lobby traffic effectively.
• Assist customers with transactions and educate them on self-service technology.
• Support with new account openings and branch operations.

Skills

Customer Service

Bilingual in English and Cantonese

Interpersonal Skills

Education

High school diploma or GED equivalent

Tools

Chase Mobile App

Job description

Part Time (30 Hours) Associate Banker, Chatham Square Branch, New York, NY Bilingual English and Cantonese Required

Join to apply for the Part Time (30 Hours) Associate Banker, Chatham Square Branch, New York, NY Bilingual English and Cantonese Required role at JPMorganChase

Part Time (30 Hours) Associate Banker, Chatham Square Branch, New York, NY Bilingual English and Cantonese Required

2 weeks ago Be among the first 25 applicants

Join to apply for the Part Time (30 Hours) Associate Banker, Chatham Square Branch, New York, NY Bilingual English and Cantonese Required role at JPMorganChase

Job Description

We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.

Job Description

We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.

As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.

Job Responsibilities

• Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
• Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
• Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
• Assists clients and the branch team by helping with new account openings when needed
• Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
  
  

Required Qualifications, Capabilities, And Skills

• 6+ months of customer service experience
• High school diploma or GED equivalent
• Reading and speaking in both English and Cantonese fluently is required for this role
  
  

Preferred Qualifications, Capabilities, And Skills

• Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
• Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
• Strong desire and ability to influence, educate, and connect customers to technology
• Cash handling experience
  
  

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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