Part Time (25-30 hours) Floor Staff - $14.50 per hour - Weekends and holidays a must

Regal Cinemas, Inc.; Lawrence (KS); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking dedicated Floor Staff to provide exceptional service in a vibrant theatre environment. This part-time role involves various responsibilities, including working at the Box Office, Concession Stand, and as an Usher. Team members will engage with guests, manage transactions, and uphold safety standards. Ideal candidates will possess strong communication skills, a knack for problem-solving, and the ability to thrive under pressure. Join a dynamic team where your contributions will enhance the guest experience and make every visit memorable.

Qualifications

• Must complete cast certification and box office training.
• Good public speaking and listening skills are essential.

Responsibilities

• Ensure exceptional guest service in Box Office, Concession, and Usher roles.
• Handle cash and manage inventory accurately.

Skills

Public Speaking

Listening Skills

Problem-Solving

Time Management

Communication

Education

Completion of Cast Certification

Box Office Training

Tools

POS System

Job description

Part Time (25-30 hours) Floor Staff - $14.50 per hour - Weekends and holidays a must

Job Category: Floor Staff - Theatre

Requisition Number: PARTT035158

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• Posted : May 8, 2025
• Part-Time
• On-site

Locations

Showing 1 location

1618 Southwind Stadium 12
Southwind Stadium 12
3433 Iowa Street
Lawrence, KS 66046, USA

Summary

Floor Staff team members are classified based on individual theatre needs and/or employee availability, as variable hour, part-time fixed, part-time regular, or full-time hourly employees. Their primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled in the Box Office, Concession Stand, or as an Usher. Employees must act as representatives of Regal, adhering to our mission and policies, including:

• Regular and consistent attendance
• Handling emergency situations when called upon
• General cleaning duties
• Compliance with dress code

Essential Duties and Responsibilities

for each position include, but are not limited to:

Box Office

• Operating POS system, managing cash, credit cards, gift cards, and coupons accurately
• Upselling Premium Viewing Experiences (3D, RPX, IMAX)
• Promoting the Regal Crown Club program
• Selling tickets according to MPAA ratings and company policy
• Responding to guest inquiries professionally

Concession

• Operating POS, handling cash and inventory
• Promoting the Regal Crown Club
• Preparing and cleaning concession equipment
• Following food safety laws
• Abiding by break and meal period laws
• Ensuring alcohol certification where applicable
• Reading and understanding training materials on harassment and discrimination

Usher

• Tearing tickets, directing patrons, inspecting bags
• Managing crowd control and assisting with seating
• Enforcing MPAA ratings
• Monitoring theatre environment and maintaining safety
• Reporting issues to management
• Performing concession sales and cleaning duties

Qualifications

Must be able to perform essential duties satisfactorily. Requirements include:

Education/Experience

Completion of cast certification and box office training or progress towards it. If selling alcohol, complete necessary state or local training and Regal Responsible Beverage Server training.

Language Ability

Good public speaking, listening, and responding skills.

Math Ability

Accurate calculations and error correction.

Reasoning Ability

Problem-solving, data gathering, evaluating information, and acting under pressure.

Personal Skills

Excellent communication, goal setting, time management.

Physical Demands

Frequent standing, walking, sitting; occasional lifting up to 60 pounds; vision requirements.

Compensation

Starting pay is $12.00 per hour.

Additional Information

Equal Opportunity Employer. Applicants will be notified of rights per federal employment laws.