Part-Time (20 Hours) Associate Banker, Spring Hill South Branch (New Build), Spring Hill, TN

JP Morgan Chase; Spring Hill (TN); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

JP Morgan Chase in Spring Hill, TN is seeking a customer-focused branch associate to greet clients, open accounts, and provide attentive service.

You will help clients with day-to-day banking, explain digital tools like Chase Mobile App, and work with the team to meet financial goals.

This role emphasizes integrity, regulatory compliance, and a welcoming experience in a busy branch environment.

Qualifikationen

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Aufgaben

• Greet clients and provide attentive, friendly service.
• Open and service accounts in compliance with policies.
• Educate clients on day-to-day banking and digital tools.
• Build relationships and help clients achieve financial goals.
• Handle branch operations including cash handling and ATMs.

Kenntnisse

Client service

Relationship building

Communication

Empathy

Attention to detail

Teamwork

Tech literacy

Adaptability

Ausbildung

High school diploma or GED

Jobbeschreibung

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

Job Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Required Qualifications, Capabilities, and Skills

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
• Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Preferred Qualifications, Capabilities, and Skills

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.