Part Time (20 Hours) Associate Banker (New Build), Indian Hills Branch, North Little Rock, AR

J.P. Morgan; North Little Rock (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Finanzinstitut sucht einen Associate Banker für die Markterweiterung im Filialbanking. In dieser Rolle sind Sie das Gesicht des Unternehmens und tragen zur Schaffung außergewöhnlicher Kundenerlebnisse bei. Sie werden Kunden begrüßen, ihnen bei ihren Bankbedürfnissen helfen und langanhaltende Beziehungen aufbauen. Diese Position bietet die Möglichkeit, in einem dynamischen Team zu arbeiten und Ihre Fähigkeiten im Kundenservice weiterzuentwickeln. Wenn Sie leidenschaftlich daran interessiert sind, Menschen zu helfen, und eine Karriere im Bankwesen anstreben, ist dies die richtige Gelegenheit für Sie.

Qualifications

• Mindestens 6 Monate Erfahrung im Kundenservice.
• Hochschulabschluss oder gleichwertig.

Responsibilities

• Begrüßen Sie Kunden beim Betreten der Filiale und verwalten Sie den Lobbyverkehr.
• Führen Sie Bankoperationen durch und helfen Sie bei der Kontoeröffnung für Verbraucher.

Skills

Kundenservice

Interpersonelle Fähigkeiten

Detailorientiert

Cash Handling

Education

High School Diplom oder GED

Job description

We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to their financial needs.

Job title: Associate Banker - Market Expansion in Branch Banking

You will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.

Job responsibilities

1. Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
2. Perform branch operations such as managing cash devices like the cash vault, ATM, or others, while adhering to all bank policies and procedures, and performing account origination for consumer clients.
3. Provide proactive client outreach to gauge success and offer new tools to help them meet their banking and investment goals.
4. Champion new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping new team members learn.
5. Educate clients on using technology self-service options such as the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want.
6. Share best practices across supported branches to deliver a strong controls environment and exceptional customer experience.

Required qualifications, capabilities, and skills

• 6+ months of customer service experience
• High school diploma or GED equivalent

Preferred qualifications, capabilities, and skills

• Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learning products, services, and procedures.
• Professional, interpersonal, thorough, detail-oriented, and organized with follow-up skills.
• Strong desire and ability to influence, educate, and connect customers to technology.
• Cash handling experience.