Part Time (20-29 Hours) Exit Booth Agent - Honolulu Airport

Enterprise Holdings; Honolulu (HI); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Paid time off

Employee discount

401k with match

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Holdings at Honolulu Airport is seeking a part-time Exit Booth Agent to ensure smooth rental processing and exceptional customer service at the exit booth. The role involves verifying driver and vehicle details, processing documentation, and assisting Emerald Aisle members with options and directions.

Two part-time schedules are available, with benefits including PTO, insurance, retirement plans, and training. Pay starts at $18.56 per hour.

Qualifications

• Must be at least 18 years old.
• Valid driver's license with no more than 3 moving violations and/or at-fault accidents in the past 3 years.
• No drug or alcohol related conviction on driving record in the past 5 years.
• Authorized to work in the United States and not require work authorization sponsorship.
• Able to work 20–29 hour work week based on business needs.

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and control.
• Provide Emerald Aisle refueling option to members.
• Maintain the Exit Booth and surrounding areas for a neat image.
• Stock the Booth with supplies to meet customer needs.
• Provide customers with undivided attention at the exit booth.
• Greet customers, make eye contact, and thank them at the end of transactions.
• Assist customers with directions, maps, and local area information; resolve issues.
• Perform other customer service duties to ensure service levels meet needs.

Skills

Customer service

Attention to detail

Verifications

Communication

Job description

Overview

Enterprise Mobility has an amazing opportunity for a part-time Exit Booth Agent at the Honolulu Airport location - 96819.

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience; performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This role is available as regular full time which include the following benefits:

• Paid time off
• Employee discount
• Retirement savings plan including 401k with match and profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

This is a part-time position requiring a 20-29 hour work week. Two schedule option are available:

• Schedule 1: 4:30 PM to 11:00 PM, Friday through Sunday
• Schedule 2: 5:00 AM to 10:30 AM, Tuesday through Friday

The rate of pay for this position starts at $18.56/hour.

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide additional service to Emerald Aisle members by offering our refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
• Provide all customers with undivided attention while assisting them at the exit booth.
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old
• Must have a valid drivers license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Apart from religious observation, must be able to work 20-29 hour work week based on business needs