Part Sales Manager – Full Time

AutoZone; North Royalton (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs lead by example, live the pledge, and deliver WOW! service while executing store operations with excellence.

The Parts Sales Manager role emphasizes driving sales, building a high‑performing team, and delivering outstanding customer experiences. Join a vibrant team dedicated to achieving goals, developing leadership abilities, and advancing your career

Qualifications

• Demonstrates leadership, decision making, and team development.
• Clear, effective communication with customers and staff.
• Ability to monitor sales goals, inventory accuracy, and performance standards.
• Follows structured procedures and maintains operational efficiency.
• Works collaboratively across store teams and departments.
• Leads sales and inventory initiatives and timely returns processing.
• Promotes PPE use and risk management practices.
• Supports commercial accounts and timely deliveries.

Responsibilities

• Assist Store Manager in supervising and developing high‑performing staff.
• Maintain clear communication with customers and employees to ensure smooth operations.
• Monitor sales targets and inventory levels to drive business growth.
• Follow store procedures and manage cash handling with accuracy.
• Lead teamwork between store staff and department leaders.
• Drive parts sales, optimize inventory, and manage returns/merchandising.
• Enforce safety standards and risk management practices.
• Support commercial accounts and hub delivery needs.
• Resolve customer issues quickly while upholding company policies.

Skills

Leadership

Communication

Metrics minded

Process oriented

Teamwork

Sales & inventory

Safety & compliance

Problem solving

Commercial account support

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision‑making skills, and strong leadership abilities.
• Flexible Schedule: Full‑time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification