Part Sales Manager – Full Time

AutoZone; Norwood (OH); On-site; USD 50,000 - 75,000; Full time

Job summary

AutoZone’s Store Management team drives store performance and delivers WOW! Customer Service while leading a high-performing team. As a Parts Sales Manager, you will supervise, train, and develop staff, ensure effective communication, and manage inventory and sales targets in a fast-paced automotive retail setting.

Join a dynamic team focused on career growth and excellence in customer service, with opportunities to lead commercial accounts and maintain strong safety standards.

Qualifications

• Experience leading store teams in a retail setting.
• Bilingual in English and Spanish is a plus.
• ASE Certification preferred for automotive expertise.

Responsibilities

• Assist Store Manager in supervising and developing high-performing employees.
• Maintain clear communication with customers and staff to ensure smooth operations.
• Monitor sales goals, inventory accuracy, and performance standards.
• Follow store procedures, manage inventory, cash handling, shrink control.
• Lead parts sales, inventory management, and returns processing.
• Enforce PPE and safety standards across the store.
• Support commercial accounts and hub departments for timely deliveries.
• Resolve customer concerns and store issues promptly per policy.

Skills

Leadership

Communication

Teamwork

Customer service

Problem solving

Flexibility

Bilingual (English/Spanish)

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification