Part Sales Manager – Full Time

AutoZone; Nashville (NC); On-site; USD 52,000 - 75,000; Full time

Job summary

AutoZone is seeking a Parts Sales Manager to drive sales performance, lead a high-performing team, and deliver WOW! customer service. You will contribute to team development, ensure efficient store operations, and support both customers and commercial accounts in a fast-paced automotive retail environment.

The role emphasizes leadership, effective communication, and strong problem-solving to meet daily goals and uphold safety and compliance standards.

Qualifications

• Leadership: overseeing and developing a high-performing team.
• Communication: clear, effective interactions with customers and staff.
• Metrics Mindedness: tracking sales, inventory, and performance metrics.
• Process Orientation: following store procedures, cash handling, shrink control.

Responsibilities

• Assist Store Manager in supervising, training, and developing staff.
• Drive sales targets and manage inventory to optimize assortment.
• Ensure exceptional WOW! Customer Service and smooth store operations.
• Support commercial account deliveries and customer needs.
• Resolve customer concerns and store issues promptly while upholding policies.

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification