Part Sales Manager – Full Time

AutoZone; Mount Airy (NC); On-site; USD 40,000 - 65,000; Full time

Job summary

AutoZone in Mount Airy, NC is seeking a Parts Sales Manager to drive sales, coach a high-performing team, and deliver WOW! customer service. Under the Store Manager’s guidance, you’ll lead by example and ensure precise store operations.

You’ll oversee inventory and merchandising, support commercial accounts, enforce safety, and mentor associates to meet targets while maintaining a strong customer focus in a fast-paced automotive retail environment.

Qualifications

• Leadership and team development abilities.
• Strong communication with customers and colleagues.
• Ability to monitor sales goals and inventory metrics.
• Adherence to store procedures and cash handling practices.
• Collaborative teamwork with store staff and department leaders.
• Experience driving parts sales and managing inventory/returns.
• Knowledge of safety standards and PPE requirements.
• Support for commercial hub accounts and timely deliveries.
• Effective problem solving to resolve customer concerns.

Responsibilities

• Lead and supervise store team under Store Manager guidance.
• Maintain clear, effective communication with customers and staff.
• Track and drive sales, inventory accuracy, and performance metrics.
• Follow structured procedures for inventory, cash handling, and shrink control.
• Collaborate with staff and department leaders for smooth operations.
• Lead sales efforts, optimize inventory, manage returns and merchandising.
• Enforce safety standards and risk management practices.
• Assist in managing commercial accounts and delivery coordination.
• Resolve customer issues promptly while upholding policies.

Skills

Leadership

Communication

Metrics

Process Orientation

Teamwork

Parts Sales & Inventory

Safety & Compliance

Commercial Account Support

Problem Solving

Bilingual Spanish/English

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.


• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.


• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.


• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.


• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.


• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.


• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.


• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.


• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.


• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.


• Automotive Retail: Previous experience in automotive retail


• Certifications: Automotive Service Excellence (ASE) Certification