Part Sales Manager – Full Time

AutoZone; Kalamazoo (MI); On-site; USD 45,000 - 85,000; Full time

Job summary

AutoZone stores in Kalamazoo seek an energetic Store Management candidate to drive performance and deliver WOW! customer service at the point of sale and during daily store operations.

You will lead a high‑performing team, coach staff, and partner with commercial departments to meet sales goals while maintaining inventory accuracy and exemplary service.

Qualifications

• Leadership demonstrated with integrity and strong leadership abilities.
• Full-time flexible schedule including mornings, nights, weekends, and overtime as needed.
• Experience in automotive retail and bilingual communication (Spanish/English).
• ASE Certification is preferred.

Responsibilities

• Assist Store Manager in supervising, training, and developing high-performing employees to foster a motivated and engaged team.
• Maintain clear, effective communication with customers and employees to ensure smooth store operations and positive experiences.
• Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Collaborate with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Enforce PPE use and promote risk management practices to uphold company safety standards.
• Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Resolve customer concerns and store operational issues swiftly, always upholding company policies.

Skills

Leadership

Communication

Metrics Mindedness

Process Orientation

Teamwork

Parts Sales & Inventory Management

Safety & Compliance

Commercial Account Support

Problem Solving

Education

ASE Certification

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification