Part Sales Manager – Full Time

AutoZone; Fort Washington (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

AutoZone is seeking a Parts Sales Manager to help drive sales performance and lead a high-performing team in a busy automotive retail environment. You will support the Store Manager in supervising staff, ensuring outstanding customer service, and maintaining efficient store operations.

The role emphasizes leadership, effective communication, and teamwork, with opportunities to grow within a dynamic retail setting serving the driving community.

Qualifications

• Experience in automotive retail or service environment is preferred.
• Strong leadership and people-management capabilities.
• Proven ability to communicate clearly with customers and staff.

Responsibilities

• Lead and develop high-performing store teams under Store Manager guidance.
• Drive sales performance and monitor inventory levels and merchandising.
• Maintain WOW! Customer Service standards and ensure compliant, safe store operations.
• Assist in cash handling, shrink control, and daily store procedures.
• Support commercial account operations and timely deliveries as needed.

Skills

Leadership

Communication

Teamwork

Problem Solving

Customer Service

Education

ASE Certification

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification