Part Sales Manager – Full Time

AutoZone; Downers Grove (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

AutoZone is seeking a Parts Sales Manager to drive sales performance, lead a high-performing team, and ensure WOW! customer service in a fast-paced automotive retail environment.

Under Store Manager guidance, MITs will model initiative and strong leadership while overseeing operations, inventory, and customer interactions to support the store’s goals and safety standards.

Qualifications

• Leadership: set direction, coach, and develop a high-performing team.
• Communication: clear, effective interactions with customers and staff.
• Metrics Mindedness: monitor sales, inventory, and performance standards.
• Process Orientation: follow store procedures, manage inventory and cash handling.
• Teamwork: collaborate with staff and department leaders to ensure smooth operations.
• Parts Sales & Inventory Management: drive sales, manage inventory, and process returns.

Responsibilities

• Assist the Store Manager in supervising and developing a motivated team.
• Maintain clear communication with customers and employees for smooth operations.
• Monitor sales goals, inventory accuracy, and performance standards to drive results.
• Follow structured store procedures and ensure efficient cash handling and shrink control.
• Collaborate with staff and commercial department leaders to deliver exceptional service.
• Lead efforts to exceed sales targets and optimize inventory and merchandising.
• Enforce PPE use and promote safety standards across the store.
• Support commercial and hub departments to meet customer needs and timely deliveries.
• Resolve customer concerns and store operational issues promptly while upholding policies.

Skills

Leadership

Communication

Metrics

Process Orientation

Teamwork

Sales & Inventory

Safety & Compliance

Account Support

Problem Solving

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification