Part 107 Ground Support Operations

JSfirm, LLC; Northern (KY); Hybrid; USD 42,000 - 68,000; Full time

Job summary

JSfirm, LLC seeks a Part 107 Ground Support Operator to support daily drone delivery program operations in the field. The role emphasizes safe outdoor operations, adherence to maintenance manuals, and strong teamwork in a dynamic environment.

Responsibilities include nest setup, pre/post-flight checks, real-time comms with the Flight Operations Center, and urgent reporting of hazards or issues to the FOM. Outdoor work and a valid driver’s license are required.

Qualifications

• Preferred: experience in drone operations, field service, or aviation-related technical roles.
• Familiarity with UAS systems, maintenance procedures, or flight operations protocols.
• Previous experience in logistics, safety, or field support operations.

Responsibilities

• Set up nests prior to operations and ensure readiness for the day.
• Perform daily aircraft and flight-line checks, including pre-flight and post-flight inspections.
• Perform standard aircraft maintenance practices per the UAS maintenance manual.
• Check and monitor nest equipment and conditions before, during, and after operations.
• Maintain cleanliness and organization within the nest boundary.
• Replace or reset operational equipment as directed.
• Participate in daily team briefs and operational updates.
• Maintain real-time communication with the Flight Operations Center using provided equipment.
• Respond to and complete assigned field service tasks in a timely and professional manner.
• Assist during minor emergencies involving aircraft or equipment and report issues to the Flight Operations Manager (FOM).
• Visually monitor airspace during operations and report any non-program aircraft or hazards to the PIC.
• Monitor air traffic displays and hazardous weather conditions in the operating area, reporting critical information to the operations team.
• Detect and report obstacles or hazards to flight and verify their location and height as requested.

Skills

Drone operations

Field service

Aviation-related technical roles

Situational awareness

Teamwork

Job description

We are seeking a highly motivated and detail-oriented Part 107 Ground Support Operator to support daily operations for an advanced drone delivery program. The ideal candidate will hold a current FAA Part 107 certification and demonstrate excellent technical, operational, and communication skills to ensure smooth and safe drone operations in the field.

*This is a long-term position (W-2 NOT 1099)!

Key Responsibilities
Operational Setup and Maintenance

Set up nests prior to the start of operations and ensure readiness for the day.

Perform daily aircraft and flight-line checks, including pre-flight and post-flight inspections, as well as other start-of-day procedures.

Perform standard aircraft maintenance practices as defined in the company's Uncrewed Aerial System (UAS) maintenance manual.

Check and monitor nest equipment and conditions before, during, and after operations.

Maintain cleanliness and organization within the nest boundary.

Replace or reset operational equipment as directed.

Flight Operations and Support

Participate in daily team briefs and operational updates.

Maintain real-time communication with the Flight Operations Center using provided equipment.

Respond to and complete assigned field service tasks in a timely and professional manner.

Provide assistance during minor emergencies involving aircraft or equipment and report issues to the Flight Operations Manager (FOM).

Visually monitor airspace during operations and report any non-program aircraft or hazards to the pilot-in-command (PIC).

Monitor air traffic displays and hazardous weather conditions in the operating area, reporting critical information to the operations team.

Detect and report obstacles or hazards to flight and verify their location and height as requested.

Logistics and Mobility

Operate a company-provided light vehicle (such as a van) to transport equipment between operational sites.

Move aircraft between nests or operating areas as needed.

Safely recover aircraft that have landed outside the designated nest area.

Properly secure all nest equipment and facilities at the conclusion of operations each day.

Qualifications

Preferred:

Experience in drone operations, field service, or aviation-related technical roles.

Familiarity with UAS systems, maintenance procedures, or flight operations protocols.

Previous experience in logistics, safety, or field support operations.

Requirements

Required:

FAA Part 107 Certification (must be current and valid).

Ability to work outdoors and in varying weather conditions.

Strong situational awareness and attention to detail.

Excellent verbal communication and teamwork skills.

Ability to operate company-provided vehicles safely (valid driver's license required).

Job and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm.com, LLC.