Parole Administrative Specialist: Data, Records & Scheduling

Commonwealth of Massachusetts; West Boylston (MA); On-site; USD 53,000 - 82,000; Full time

Job summary

The Commonwealth of Massachusetts, Parole Board in Worcester County, is seeking an Office Support Specialist I to provide essential administrative support, prepare and manage correspondence, files, and reports, and coordinate meetings with internal and external contacts.

The role requires attention to detail, the ability to multi-task, and proficiency with databases and filing systems, including SPIRIT and DCJIS CORI checks, with opportunities for professional growth and a stable civil service

Qualifications

• Two years of administrative experience or equivalent combination.
• An Associate’s or higher degree may substitute for experience.
• Experience with office databases and filing systems is preferred.

Responsibilities

• Provide administrative support to Institutional Parole Offices.
• Screen/inbound calls and schedule meetings with calendars.
• Enter data into SPIRIT and related databases for inmates/clients.
• Collect reports, process police/court records, and maintain files.
• Prepare reports, respond to inquiries, and coordinate communications.

Skills

Administrative tasks

Data entry

Communication

Multitasking

Attention to detail

Education

Associate’s degree in business/administration

Bachelor’s degree in related field (optional)

Tools

SPIRIT Database

DCJIS CORI checks

Job description

The Commonwealth of Massachusetts, Parole Board in Worcester County, is seeking an Office Support Specialist I to provide essential administrative support, prepare and manage correspondence, files, and reports, and coordinate meetings with internal and external contacts.

The role requires attention to detail, the ability to multi-task, and proficiency with databases and filing systems, including SPIRIT and DCJIS CORI checks, with opportunities for professional growth and a stable civil service